Never miss another call from a new customer
Relayline answers every call 24/7, qualifies the caller, books the appointment, and sends your team a clean summary.
Built for dental offices, contractors, law firms, salons, and medical offices.
Call inbox
Overnight and busy-hour calls
- Maria Alvarez urgent
Tooth pain, new patient
booked Tue 9:15 AM
- Daniel Brooks routine
Roof leak estimate
estimate booked
- Priya Natarajan routine
Consultation, lease dispute
callback requested
- Marcus Lee urgent
No heat, furnace down
transferred to staff
Call inbox
See every call the way your front desk would write it up
Each call lands with the caller, the reason, an urgency tag, and a short summary. You scan the list in a minute and know who needs you first.
Elena Rossi low
Wants balayage with a senior stylist, Saturday morning preferred.
booked Sat 10:00 AM
Hannah Cole routine
Asked about refill status. Message left for the nurse line.
message taken
Call detail
Open a call and the whole story is there
Read the transcript, check the lead details your receptionist pulled out, and see the appointment it booked, all on one screen.
Relayline
We have an emergency opening Tuesday at 9:15 AM. Shall I book it?
Caller
Yes please. Maria Alvarez.
Booked appointment
Tuesday at 9:15 AM, emergency exam
Receptionist setup
Tell it how your business works
Set the greeting, your hours, the services it can book, and the rules for when a call should go straight to a person.
Trouble breathing or swelling: transfer to on-call line right away.
For a professional practice, a missed or mishandled call is lost revenue. Relayline answers every call, qualifies the caller, and hands your team a clean summary.
No voicemail after hours. No lead lost while your staff is with a patient or on a job site.
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It picks up
Every call is answered, day or night, with the greeting you wrote for your business.
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It asks the right questions
Intake is shaped to your industry: a dental emergency, a roof estimate, a legal consultation, a color appointment.
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It books or hands off
Routine requests become appointments. Urgent ones follow your transfer rules and go to a person.
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Your team gets the summary
Caller, reason, urgency, and outcome appear in your call inbox, ready to act on.
The old way and the Relayline way
Voicemail and busy staff
- After hours, callers reach voicemail and many never call back.
- Staff with a patient or a client can not pick up.
- Messages are scribbled down and details go missing.
- A full-time front desk hire is a big cost for a small team.
With Relayline
- Every call is answered 24/7, in your greeting.
- Callers are qualified with intake built for your industry.
- Appointments are booked and the summary is written for you.
- Urgent calls go to your team by your own transfer rules.
Questions owners ask first
Who is Relayline for?
Owners and office managers of service businesses such as dental and medical practices, contractors, law firms, and salons, who lose leads to voicemail after hours and while staff are busy.
What happens when a caller has an urgent problem?
You set transfer rules in the receptionist setup. Urgent situations, like a furnace down or a dental emergency, can go straight to a person on your team.
What does my team get after a call?
A clean summary in your call inbox: who called, why, how urgent it is, the lead details collected, and the outcome, such as a booked appointment.
Can it book appointments?
Yes. You list the services it can book and your business hours, and it books the appointment during the call.
Do I need a full-time front desk hire?
Relayline is built for teams that cannot justify one. It covers the calls your staff can not get to.
Every call answered. Every lead handed off.
Set up your receptionist and see your first calls in the inbox.
Set up my receptionist